Collections Overview

Brock & Scott's Collections Division provides collection and recovery services to banks, lenders, auto finance companies, credit grantors, debt buyers and other asset holders in eight states: Michigan, Maryland, Virginia, North Carolina, South Carolina, Tennessee, Georgia and Florida. We typically provide services for all claim types from our main office in Winston-Salem, North Carolina. By using a centralized office, we can ensure quality, timeliness and compliance with regulations and our client work standards. Since our firm has over 17 offices in eight states, we have the ability to use Brock & Scott attorneys at our hearings.

States

  • Michigan
  • Maryland
  • Virginia
  • North Carolina
  • South Carolina
  • Tennessee
  • Georgia
  • Florida

Accomplishments & Acknowledgements

The Collections Division services some of the largest banks, asset holders and lending institutions across the country. We have been recognized by our client, prospective partners and outside auditors for our dedicated commitment to compliance and quality control. The firm is PCI Compliant certified and currently in the process of getting ISO 9001:2008 certified.

PCI Compliant

Client Services

Claim Types

  • Consumer & Retail Cards
  • Business Cards
  • Banking
  • Personal Lines & Loans
  • Student Loans
  • Home Equity Lines & Loans
  • Mortgage Deficiency Balances
  • Small Business
  • Commercial

Service Areas

  • Creditor Collections Litigation
  • Post Judgment Execution
  • Settlement Negotiations
  • Skip Tracing

Processes

In addition to our substantial attorney presence throughout the southeast United States, we bring a depth of experience in collections and client relations. Best-in-class collectors that are well versed in the regulatory requirements of legal collections provide our clients with a fair and effective means of communicating with their customers. Our clients rely on our foundation of compliance which is modeled and constantly refined, similar to their own experiences with regulatory audits. This commitment to compliance combined with leadership personnel representing a diverse background in banking and financial services protects the integrity of their collection efforts and correspondence with consumers.

Consumers

Consumers are able to contact Brock & Scott:

Calls: Toll Free at 1-888-461-7908
Mail: 1315 Westbrook Plaza Drive, Winston-Salem, NC 27103
E-mail: Contact Form

The Collection Division attempts to collect debt from consumers that have defaulted on their legal obligations. Consumers are able contact Brock & Scott through telephone, mail and e-mail in order to obtain information about their account. We are committed to providing excellent consumer support through helpful and friendly collectors and staff.

Make A Payment Or Offer a Settlement

If you have an account with Brock & Scott, you can log into our secure system to make a payment or offer a settlement

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